Shipping Policy

At LuxeMuse Hair, we are committed to delivering your luxury human hair wigs and extensions safely and promptly.

Processing Time

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Rates

Standard Shipping (5-7 business days): Calculated at checkout
Express Shipping (2-3 business days): Calculated at checkout
Overnight Shipping: Available upon request

Free standard shipping on orders over $150 within the continental United States.

Domestic Shipping

We ship to all 50 U.S. states. Delivery times are estimates and may vary based on carrier delays or weather conditions.

International Shipping

We currently offer international shipping to select countries. International orders may be subject to customs fees, duties, and taxes determined by your country's customs office. These charges are the responsibility of the recipient.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package through the carrier's website.

Shipping Address

Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at contact@luxemusehair.com within 48 hours of delivery. We will work with the carrier to resolve the issue.